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Outlook 2003: Level 2 - Syllabus  

Tracking Work Activities Using the Journal

Record a Journal Entry Automatically
Manually Record a Journal Entry
Modify a Journal Entry

Setting Calendar Options

Set Work Days and Times
Display Other Time Zones
Set Free/Busy Options

Setting Message Options

Modify Message Settings
Modify Delivery Options
Modify Message Formats
Notify Others that You will be Out of the Office
Create and Modify a Distribution List
Insert a Hyperlink

 

 



 

Sharing Folder Information

Specify Folder Permissions
Access Another User's Folder
Delegate Access To Folders

Managing Tasks

Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks

Customizing Outlook

Customize the Toolbar
Create a New Toolbar
Customize the Menu
Create a Folder Home Page

Locating Outlook Items

Sort Messages Using Multiple Criteria
Find Messages
Find Messages Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email