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Outlook 2003: Level 3 - Syllabus  
Communicating Using MSN Messenger

Obtain a Hotmail Account
Add Contacts
Send and Receive Instant Messages
Attach a File
Change MSN Messenger Status
Change MSN Messenger Options

Personalizing Your Mail


Use Stationery
Create Custom Stationer
Create Signatures
Modify Signatures


Organizing Outlook Items


Group Items
Create Search Folders
Create Rules
Apply Conditional Formatting


 

 

Working with Contacts

Forward Contacts
Create a vCard from a Contact
Export Contacts
Perform a Mail Merge
Link Items to a Contact


Saving and Archiving Mail


Save Messages in Alternate Formats
Archive Messages
Protect Personal Folders


Creating a Custom Form


Add Form Fields
Save a Form
Test A Form


Working Offline and Remotely


Create an Offline Folder File
Make a Folder Available Offline
Create a Send/Receive Group
Download Messages


Public Folders